References to “Business Tools” throughout the Policy mean the Business Tools entity that acts as the data controller or data processor of your information, as explained in more detail below. By accessing or using the Service and Websites, you acknowledge and agree that you have read, understand, and agree to be bound by this Policy. If you do not agree with this Policy, do not access or use the Service, Websites, or any other part of Business Tools’s business.
I Privacy Terms for Subscribers II Additional Privacy Terms for All Users III Privacy Information for California Residents IV Privacy Information for Nevada Residents V Business Tools Contact Info
I. Privacy Terms for Subscribers
Section I of this Policy applies only to Subscribers. If you are a Subscriber, the policy governs the collection and processing of information collected from you through the Service, including all associated messages, attachments, files, tasks, projects and project names, team names, conversations, and other content submitted through the Service.
B. Collection and Use of Subscriber Information
- This section explains the information we collect from Subscribers. We do not require Subscribers to provide us with information. However, certain information, such as account log-in data, is required to provide you with access to the Service, and other information may be collected automatically as you use the Service.
- Account Information. To set up your Business Tools account, you will provide us with basic information about you which may include your name, address, telephone number, email address, and password. If you submit payment information in connection with your use of the Service, we utilize a third party credit card payment processing company to collect payment information, including your credit card number, billing address, and phone number. In such circumstances, the third party service provider, and not Business Tools, stores your payment information on our behalf.
- Information Collection and Use Business Tools collects two different types of information through our website: anonymous information and personally identifiable information.
- Anonymous Information. We collect and store anonymous, aggregate information (such as internet protocol (IP) addresses, browser types, search engines, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks) from all visitors to our website. You may search our website for Services and other information provided through our website without ever submitting your name, email address or any other personally identifiable information. The anonymous information that we do collect from your visit is never linked to any of your personally identifiable information until you voluntarily submit that personal information, in which case some otherwise anonymous information may be connected to your website activity and personal account. Otherwise, the anonymous information is only used in the aggregate to analyze trends, administer the website, diagnose any problems, track a visitor’s movement in the aggregate, and gather broad demographic information for aggregate use. We may provide this anonymous information in aggregate form to other parties or use it for our own insight or marketing purposes. Our ability to use this information is not restricted in any way.
- We also use “cookies” and “image tags” to collect certain usage information from all customers and visitors to our website. A “cookie” is a small text file that a website can place on your computer’s hard drive or on your mobile device’s memory in order to collect information about your activities on our website. An “image tag,” also known as a clear GIF or web beacon, works together with cookies and is a small image file that may be located in various areas of our website. Most browsers automatically accept cookies, but you have the option to change your browser setting to decline them.
- Accepting cookies in no way gives us access to your computer or any personal information about you, since cookies are not used to identify anonymous website visitors. Our cookies enable you to proceed smoothly through our website and know whether you’ve used it before, so as to eliminate some steps that apply to new visitors. Cookies also give us usage data like how often you visit, where you go on our website, and what you do while here.
- Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform, so we are not currently set up to respond to those signals.
- Personally Identifiable Information. We require the submission of certain personally identifiable information when you use some Services available on our website, including, (1) educational information, (2) employment history, (3) financial information, to the extent permitted by law, (4) family details (dependents, ages, marriage, prior marriage), (5) Home address (current, past), home telephone, cell phone, (6) Social security status, (7) driver’s license, (8) race/gender and (9) banking information. For example, your use of your user name and password allows us to identify you in connection with our services. Our website uses a variety of contact forms and tracking phone numbers for visitors to request information, products, and services. We collect a visitor’s contact information (like his or her email address or phone number) and in some cases, demographic information (like his or her zip code). We use this information to get in touch with our prospective users about their requests, and to send them additional information about our products and services.
- Any financial information we collect is used to check the qualifications of our prospective user and bill for products and Services ordered. The collection, use and storage of your financial information for purchasing products and Services may be subject to additional privacy policies and if so, you will be notified of them at the time of any such collection, use or storage of your financial information as required by law.
- Our online surveys may ask visitors for contact information (like an email address or phone number) which they may voluntarily provide. We also may run contests on our website in which we ask visitors for similar contact information in order to participate. We use contact information from our surveys and contests to send information about products and services to these participating visitors. Disclosure of Personal Information As Required By Law or Otherwise
- We will disclose personal information when required by law, or if we have a good-faith belief that such action is necessary to (a) comply with a current judicial proceeding, a court order or legal process served on us or to comply with the request of a law enforcement agency, (b) protect and defend our rights, or (c) protect the rights, property, and other interests of our users or others.
How Does Business Tools Use Subscriber Information?
This section explains how Business Tools uses information collected from Subscribers.
- Content. Business Tools may view and use Content collected from and about Subscribers only as necessary:
- To maintain, provide and improve the Service
- To prevent or address technical or security issues and resolve support requests
- To investigate when we have a good faith belief, or have received a complaint alleging, that such Workspace Content is in violation or our User Terms of Service
- To comply with a valid legal subpoena, request, or other lawful process that meets the legal requirements
- As otherwise set forth in our Customer Agreement or as expressly permitted in writing by the business
- Account Information, Service Usage Information, Information from Third Party Integrations, and Other Information. Business Tools may use these categories of information collected from and about Subscribers to:
- Maintain, provide, and improve the Service
- Respond to your requests for information
- Prevent or address technical or security issues and resolve support requests
- Investigate in good faith alleged violations of our User Terms of Service
- Help us better understand user interests and needs, and customize the Service for our users
- Engage in analysis, research, and reports regarding use of the Service
- Protect the Service and our users
- Sharing of Subscriber Information
In accordance with the applicable Customer Agreement, we may share the information we collect from Subscribers as follows:
- Affiliates and Subsidiaries. We may share the information we collect within the Business Tools family of companies.
- Service Providers. We may provide access to or share your information with select third parties that use the information only to perform services on our behalf. These third parties provide a variety of services to us, including without limitation sales, marketing, provision of
- content and features, analytics, data storage, security, fraud prevention, and other services.
- Business Transactions. If the ownership of all or substantially all of our business changes, we may transfer your information to the new owner so that the Service can continue to operate. In such case, your information would remain subject to the promises and
- commitments contained in this Policy until such time as the acquiring party modifies it. If such transfer is subject to additional mandatory restrictions under applicable laws, Business Tools will comply with such restrictions.
- Consistent with your settings within the Service. Please note that the Content you submit through the Service may be viewable by other users within your organization, depending on the specific settings you and your organization have selected.
- Aggregate De-Identified Data
We may aggregate and/or de-identify information collected through the Service so that such information can no longer be linked to you or your device (“Aggregate/De-Identified Information”). We may use Aggregate/De-Identified Information for any purpose, including without limitation for research and analytics, and may also share such data with any third parties, including partners, affiliates, services providers, and others.
We may combine the information that we collect through the Service with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Policy and the Customer Agreement.
We will retain your information for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law, or where the Customer Agreement requires or permits specific retention or deletion periods.
V. Additional Privacy Terms for All Users
The following additional information about Business Tools’s privacy practices apply to all users of Business Tools.
We reserve the right to amend this Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Service or Websites, or advances in technology. We will make the revised Policy accessible through the Service and Websites, so you should review the Policy periodically. If we make a material change to the Policy, we will comply with applicable legal requirements regarding providing you with notice and/or consent.
How We Protect Your Information
Business Tools takes technical and organizational measures to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. However, no method of transmission over the Internet, and no means of electronic or physical storage, is absolutely secure, and thus we cannot ensure or warrant the security of that information.
VI. Privacy Information for California Residents
If you are a California resident, California law requires us to provide you with some additional information regarding how we collect, use, and share your “personal information” (as defined in the California Consumer Privacy Act (“CCPA”)).
Categories of personal information we collect
Throughout this Policy, we discuss in detail the specific pieces of personal information we collect from and about our users. Under the CCPA, we are also required to provide you with the “categories” of personal information we collect. The categories we collect are:
- identifiers (such as name, address, email address);
- commercial information (such as transaction data);
- financial data (such as credit card information collected by our payment processors on our behalf);
- internet or other network or device activity (such as browsing history or Service usage);
- general geolocation information (e.g., your approximate location based on IP address);
- professional or employment related data (e.g., your business contact information);
- biometric information (e.g., if you participate in a sales call and do not opt out of call recording);
- inference data about you (e.g., the additional Service features we think would be of most interest to you);
- legally protected classifications (such as gender);
- other information that identifies or can be reasonably associated with you.
- How we use and share these categories of personal information
We use and share the categories of personal information we collect from and about you consistent with the various business purposes we discuss throughout this Policy. See the relevant section(s) above for more information.
Please note that the CCPA sets forth certain obligations for businesses that “sell” personal information to third parties. We do not engage in such activity and have not engaged in such activity in the past twelve months from the effective date of this Policy.
Your California Privacy Rights
CCPA Rights Disclosure. If you are a California resident, the CCPA allows you to make certain requests about your personal information. Specifically, the CCPA allows you to request us to:
- Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we
The CCPA further provides you with the right to not be discriminated against (as provided for in applicable law) for exercising your rights. Please note that certain information may be exempt from such requests under California law. For example, we need certain information in order to provide the Service to you. We also will take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, verifying your name and email address. You are also permitted to designate an authorized agent to submit certain requests on your behalf. We may also follow up with you to verify your identity before processing the authorized agent’s request.
If you would like to exercise any of your rights under California law with respect to your personal information, please submit your request by contacting us at firstname.lastname@example.org
Shine the Light Disclosure. The California “Shine the Light” law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We do not share your personal information with third parties for their own direct marketing purposes.
VII. Privacy Information for Nevada Residents
Under Nevada law, certain Nevada consumers may opt out of the sale of “personally identifiable information” for monetary consideration (as such terms are defined under Nevada law) to a person for that person to license or sell such information to additional persons. We do not engage in such activity; however, if you are a Nevada resident and also a Business Tools Subscriber, you may submit a request to opt out of any potential future sales under Nevada law by emailing email@example.com. Please note we may take reasonable steps to verify your identity and the authenticity of the request. Once verified, we will maintain your request in the event our practices change.
VIII. Business Tools Contact Info
If you wish to contact us or have any questions about or complaints in relation to this Policy, please contact us at firstname.lastname@example.org